VMSC SUPPORT SERVICES
Your very own technical department that works in partnership to make your accounting software solution respond to your business needs

VMSC support, training and consulting services is a vital part of its total solution. VMSC services maximize the value of clients initial investment and continue to add value as business grows.

Customer Support

The VMSC support staff is available to install, train and cutomize the accounting software solutions

The VMSC staff   includes highly skilled client support specialists who are actively involved in training and problem solving. Its advisors offer technical know-how to help you make the most of your software.

You’ll get the most out of VMSC support with the least amount of investment through its Continuous Enhancement Subscription (CES) program.

Training

VMSC experienced instructors provide training on a wide variety of software operation and implementation topics. Having a thorough understanding of your system will make you more productive, more efficient and more satisfied with your software investment.

Experience – VMSC instructors have honed their skills through ongoing higher education classes and by working alongside the Open Systems team of software testers, implementers, and programmers.

Flexibility – VMSC has created several training options designed to meet clients needs, schedule, and budget. There is training in several formats: hands-on, Internet-based, and telephone training. Clients can choose a format that works best for them. Custom training program are also developed to meet specific needs.

CPE Credits – Its software is registered with the National Association of State Boards of Accountancy as a sponsor of continuing professional education on the National Registry of CPE Sponsors.

Custom Development

VMSC can customize your Open Systems software solution to meet your unique business requirements. Because our programmers are close to the development source of our solutions, they have the know-how to customize the applications.

Our programmers have a wide range of programming experience and the ability to deliver quality custom solutions.

Whether you need many changes or just a few, we can handle the job for you.

Software Upgrades

Your business can benefit from new features and capabilities as they become available - on your schedule.

Stay current with the Continuous Enhancement Subscription to significantly reduce costs and protect your software investment.

Consulting and Web Development Services

The Consulting Division provides a variety of professional services to our clients. These services include programming, implementation, training, project management, data warehousing, and more.

Skilled Technical Resources – our on-staff programmers know our applications best. Partnered with an authorized reseller, they form a team that has the know-how to deliver solid solutions that make the most of the technologies we employ.

Timely Support – because our consulting team works closely with our core development staff, we can provide a rapid and informed response to your needs and concerns.

Pre-Sales Support – the consulting team helps resellers answer your questions about product configuration, implementation methods, data conversion, and project management.